Client Feed Back Form | Torquay | Lash & Brow Workshop

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Feedback Form

feedback form

My desire is to continually improve my service and the experience my clients receive & in order to do that I need feedback whether it’s good or bad.

The form below will take less than 5 minutes to complete and it is important to know that your details will not be passed on to any third parties & only will be used to communicate directly with you.

I want to thank you in advance for taking the time to complete this form as these could be the potential building blocks to become the best Lash & Brow Salon Torbay has ever seen. #goals

Your Details

Was this your first appointment? *

Yes

How did you book your appointment? *

Online

Telephone

Text Message

Social Media (Facebook or Instagram)

In Person

Did you find the online booking system easy to use? *

Yes

Did not use it yet

Did you receive a reminder text 24hrs before your appointment? *

Yes

Did you receive a reminder email 24hrs before your appointment? *

Yes

Were you made to feel welcome on your arrival? *

Yes, I was made to feel very welcome

Yes, I was made to feel welcome but could improve

No, I was not made to feel welcome

Did you fill out your consultation form online? *

Yes, I did

No, I did not

No, I did not receive an online consultation form to complete

Did the technician explain your chosen treatment well including reviewing medical history & aftercare etc? *

Yes, I was well informed

It was explained but not in enough detail

No, the treatment was not explained to me

Did the technician leave you a moment to ask any questions you may have? *

Yes, I was asked if I had further questions

No, I was not asked if I had further questions

Did your technician check during the treatment if you were comfortable? *

Yes

Were you advised about aftercare and if applicable told which products to use/not use at home? *

Yes

Were you told how to book your next appointment? *

Yes

Would you visit Lash & Brow Workshop again? *

Yes

Not sure

Would you recommend Lash & Brow Workshop to a friend or family member? *

Yes

Not sure

Thanks for submitting!

Booking Your Appointment

Your First Impressions

Your Consultation

Your Treatment

Finalising Your Appointment

Finally...

Below you can find only a small selection of all the great reviews Lash & Brow Workshop has received.

More reviews can be found on the Facebook Page, as well as Google & Yell.com.

If you have had a positive experience at Lash & Brow Workshop than it would be lovely if you too could leave a glowing review.

Feedback Welcome

My desire is to continually improve my service and the experience my clients receive & in order to do that I need feedback whether it’s good or bad.

I have put together a 'Feedback Form' that will take less than 5 minutes to complete and it is important to know that your details will not be passed to any third parties & only will be used to communicate directly with you.

Refer a Friend

Recommending Lash & Brow Workshop to a friend or family member is easy and comes with some great rewards. Just complete the 'Refer a Friend Form' & if your friend books a service with us you will both receive a little something you will like, I promise!

Lash & Brow Workshop®
St Marychurch, Torquay - TQ1 (Full Address Disclosed After Booking)
Kris: 07598 240 494 - Amy: 07938 427 946 (Text Message Only) - hello@lashandbrowworkshop.co.uk